1. Service Provider
1.1. RapidVerify.co.uk (“the Service”) is operated by and provided by Orchestrating Identity Limited, a company registered in England and Wales under registration number 14263692, whose registered office is at Kings Parade, Lower Coombe Street, Croydon, CR0 1AA (“the Supplier”).
2. The Service
2.1. The Service is provided by the Supplier to the customer (“the Customer”) for buying and completing Companies House identity verification (“Verification(s)”) in order to obtain a unique code (“the Code”) from Companies House needed by the Subject (“the Subject”) or their representatives for filling documents with Companies House.
2.1.1. Use of the Services as a Subject is restricted to those individuals who are at least 18 years of age and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations and warranties herein.
2.2. On completion of the Verification, the Code is provided to the Subject’s email address provided by the Customer to the Supplier.
2.3. The Supplier does not receive a copy of the Code from Companies House and has no means by which to obtain that Code.
2.4. If the Customer requires a copy of the Code they can only obtain the Code from the Subject.
2.5. The Supplier is an authorised corporate service provider (“ACSP”) registered with Companies House, registration number AP014971 and therefore permitted to complete the Verification process on behalf of the Subject.
Electronic identity verification forms part of the Service and is provided by the Supplier who is a registered Identity Service Provider (IDSP) under terms of the 2025 Data and Access bill, certificate number DIATF-KIUK-25-42.
3. Using The Service
3.1. By using the Service, the Customer is agreeing that they are permitted by the Subject to purchase Verification on behalf of the Subject using the Service.
3.2. The Subject will be sent a confirmation email to confirm that they are happy to go ahead with the Verification.
3.3. If the Subject does not provide this confirmation then the Verification process will not start.
3.4. It is the Customer’s responsibility to check that they entered the correct email address for the Subject during the purchase process.
3.5. Should the Customer or the Subject require support to complete the process then they should access the Supplier’s support via the contact form on rapidverify.co.uk.
3.6. The Supplier may suspend or terminate access to the Service immediately if it reasonably believes the Service is being misused or used unlawfully.
3.7. Termination shall not affect any accrued rights or liabilities.
4. Regulatory Dependency and Scope of Service
4.1. The Service facilitates identity verification in accordance with the requirements published by Companies House from time to time.
4.2. The Supplier does not:
a. guarantee that any Verification will be accepted by Companies House;
b. guarantee the timing, outcome or success of any filing or submission to Companies House; or
4.3. provide any assurance that completion of a Verification will result in compliance with the Customer’s statutory obligations.The Supplier is not responsible for delays, failures or rejections caused by:
a. Companies House systems or Processes;
b. Change in law, regulation or guidance; or
c. Failures or omissions by the Customer or the Subject
5. Refunds
5.1. The Supplier will review any refund request on a case-by-case basis and will only offer a refund entirely at its own discretion.
5.2. The Supplier reserves the right to provide the Customer with another Verification at no cost rather than a refund.
5.3. Failure on the part of the Subject to complete the confirmation process or the Verification is not grounds for a refund.
5.4. Failure on the part of the Customer to provide correct email details for the Subject during the purchase is not valid grounds for a refund.
6. Buying the Service using RapidVerify.co.uk
6.1. RapidVerify.co.uk uses Shopify as the purpose of buying the Service directly and not via the Supplier’s sales team.
6.2. Should the Customer require multiple Verifications then they can contact the Supplier’s sales team via the contact form on rapidverify.co.uk of on oidentity.com.
7. Relationship with Shopify
The Supplier uses Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with the Supplier. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and the Supplier, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with the Supplier.
8. Data Protection and GDPR
8.1. The Supplier acts as independent Data Controller in respect of personal data processed in connection with the Service.
8.2. Personal data is processed on the lawful bases of:
a. compliance with a legal obligation applicable to authorised corporate service providers; and
b. performance of the contract with the Customer.
8.3. As an ACSP, the Supplier is required by law to keep a record of the Companies House Verification having taken place and the name, date of birth, address and email address of the Subject for a period of seven years, as required by law.
8.4. The Supplier does not keep a copy of the Subject’s identity verification details.
8.5. The Supplier is acting as the Data Processor and the Client is acting as the Data Controller under UK GDPR legislation.
8.6. The data subjects have the right to request access, rectification, erasure (where applicable), restriction or objection to processing in accordance UK GDPR . Requests may be submitted via the Supplier’s contact details published on rapidverify.co.uk.
9. Privacy Policy
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies. Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you.
10. Customer Authority and Warranties
10.1. The Customer warrants that it has obtained all necessary authority, consent and permissions from the Subject to:
a. submit the Subject’s personal data to the Supplier;
b. procure the Verification on the Subject’s behalf; and
c. enable the Supplier to process such data for the purposes of the Service.
10.2. The Customer warrants that all information provided in connection with the Service is accurate, complete and not misleading.
10.3. The Customer acknowledges that no contract is formed between the Supplier and the Subject.
11. Indemnity
11.1. The Customer shall indemnify and hold harmless the Supplier from and against all losses, liabilities, costs, claims, fines and expenses arising out of or in connection with:
a. any breach of clause 10;
b. any allegation that the Supplier did not have lawful authority to process the Subject’s personal data;
c. inaccurate, incomplete or misleading information supplied by the Customer or the Subject; or
d. misuse of the Service.
12. Liability
12.1. Nothing in these Terms excludes or limits liability for:
a. death or personal injury caused by negligence;
b. fraud or fraudulent misrepresentation; or
c. any liability which cannot be excluded or limited under applicable law.
12.2. Subject to clause 12.1, the Supplier shall not be liable to the Client for any loss or damage arising from:
(i) suspension, termination, loss or modification of RapidVerify;
(ii) use of, or inability to use, RapidVerify;
(iii) delays or interruptions in access to RapidVerify;
(iv) unauthorised use or misuse of RapidVerify; or
(v) any matter arising from the Client’s or the Subject’s failure to comply with applicable legal or regulatory requirements.
12.3. Subject to clause 12.1, the Supplier shall not be liable for:
a. indirect, consequential or special loss;
b. loss of profit, revenue, business, contracts or goodwill; or
c. regulatory penalties or fines incurred by the Custome
12.4. The Supplier’s total aggregate liability arising out of or in connection with the Service shall not exceed the total fees paid by the Customer for the relevant Verification giving rise to the claim.
13. No Legal or Regulatory Advice
The Service does not constitute legal, regulatory or compliance advice. The Customer remains solely responsible for determining its statutory obligations, including compliance with Companies House requirements and filing deadlines.
14. Entire Agreement
These Terms constitute the entire agreement between the parties and supersede all prior discussions or representations.
15. Governing Law
This Terms and any dispute or claim arising out of or in connection with it or its subject matter is to be governed and construed in accordance with the laws of England and Wales and shall be subject to the exclusive jurisdiction of the courts of England.